Car Service Transportation

Frequently Asked Questions


  1. When we book from the airport, how do we find the driver ?
  2. If I pay for my reservation online, how does Sam's Trans match my payment to that booking?
  3. Does the fare include gratuity ?
  4. What is Meet & Greet ?
  • When we book from the airport, how do we find the driver ?

    The driver will monitor the arrival status of the flight, and once your flight lands he will contact you on your cell phone to give you instructions to the pickup area, and description to the car.

  • When I pay online, how do you know that the payment is for my reservation ?

    When you pay online for your trip or for someone else trip, there is an option to put instructions/ name on reservation. You can put the name on the reservation, and other instructions.

  • Does the fare include gratuity ?

    No, however your driver will appreciate a tip based on the level of service provided.

  • What is Meet & Greet ?

    For an additional $25, your driver will meet you inside the terminal holding a sign with your name on it and he will assist you with your luggage.

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